or call 250.545.2922 | 250.542.2655
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or call 250.545.2922 | 250.542.2655
Easthill Physio has just that.
We have a position open for a Medical Administrative Assistant, which, we feel, is one of the most important jobs in our company.
We have solid values that we stand behind every day.
– Relentless excellence
– Pursuit of expertise
– Concrete Relationships
– Work hard: Have fun
– To be the #1 choice for an extraordinary physiotherapy experience.
– Of creating experiences for our patients who are over the moon with our service and who have an awesome visit with us… every time.
We are all about customer service, efficiency and high standards and want to make sure that our customers have the most amazing experience every time. This starts with our strong Administrative Team who, we proudly say, provide just that. This is not just any old reception job. We believe our admin team is the keel of our ship and is crucial to the smooth sailing of our whole team and customers. We grow when our clients are happy with our outstanding customer service and this doesn’t happen without an extraordinary team who gets what we are trying to achieve.
We are constantly growing, changing and improving our services along the way. No room for stagnation here! We always have interesting and challenging projects for our admin team and ways to progress your career and role with us.
We believe that each and every team member has an important role to play to keep our business top notch and growing. We love it when our team members really own the projects they’re working on from beginning to end. We also love initiative and feedback from our admin on how we can always do things better. After all, our admin team are the experts at knowing what our customers want.
As a Medical Administrative Assistant at Easthill Physiotherapy, you’re a multi-tasking wizard who handles phone calls and email correspondence, payments, scheduling and booking appointments, medical billing and special projects that you are interested in helping us do.
We’re looking for a smart, motivated and unique individual who believes in what we do, wants to give extraordinary customer service, and be supported by a fabulous team. Of course, if you have experience working in a clinic we would love that, but if you love to give great customer service, have a strong work ethic and are a great team player, we want to hear from you!
Is this you? If so, contact us today! Send your resume to:
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Easthill Physiotherapy + Acupuncture Clinic has protocols to ensure the utmost safety for our patients, team and community. We have worked hard to protect our public health during this pandemic. Medical masks are mandatory for all staff and patients to keep everyone safe, and we appreciate your commitment.
We continue to follow the guidelines and protective measures indicated by our regulatory boards and governments. Our team has also had extensive training on our new protocols, and we are all 100% committed to ensuring our patients’ safety.
This is the new normal.
All patients and staff will be screened before each visit. Unfortunately, anyone showing signs of respiratory infection will be unable to come into the clinic. We will encourage and book virtual physiotherapy appointments for those that need help but are symptomatic if a client is at greater risk or for anyone who is not comfortable coming into the clinic.
We have the highest standards for hand hygiene and cleaning. All equipment and rooms will be disinfected after each use, frequently touched surfaces will be sterilized, and personal protective equipment will be used in all appropriate situations. Patients and staff will have hand washing stations to ensure proper frequent hand hygiene.
We also understand that it is necessary to reduce the risk of transmission with physical distancing. To do this, we have installed plexiglass barriers, reduced the number of appointments available by spreading them out and designed an optimal patient flow that minimizes contact with other patients and staff before and after appointments. Our team is also committed to practicing these as measures of hand hygiene and physical distancing outside the clinic to be safe when they return to work.
Although it may seem different with the steps we need to take, the Easthill Physiotherapy + Acupuncture team is still the same! We still believe in the same values and are here to provide an extraordinary physiotherapy experience. This is not going to change. Our goal is to keep all of us healthy and happy.
Our fabulous admin team is available to book in-clinic appointments now. Or if you prefer a virtual physiotherapy visit, we can book that too. Please call us at 250-545-2922 to book an appointment or if you would like more information.
Chris Burk + Rob McMillan
Owners, Easthill Physiotherapy