or call 250.545.2922 | 250.542.2655
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or call 250.545.2922 | 250.542.2655
Your privacy is important to us.
We don’t ask for your personal information unless we truly need it.
It is Easthill Physiotherapy and Acupuncture’s policy to respect your privacy regarding any information we may collect from you across our website, https://easthillphysio.com.
We may ask you for personal information, such as your name, email, address, contact details and payment details. We collect only the personal information relevant to providing you with a service, and use your information only to ensure the fulfilment of this service. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services without this information.
We will only retain personal information for as long as necessary to provide you with a service.
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.
If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of your desired service without them. This policy covers only the use of cookies between your computer and our website; it does not cover the use of cookies by any advertisers.
We may employ third-party companies and individuals on our websites – for example, analytics providers and content partners. These third parties have access to your personal information only to perform specific tasks on our behalf, and are obligated not to disclose or use it for any other purpose.
We take security seriously, and do what we can within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee the absolute security of your data.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot assume responsibility for their treatment of your personal information. This privacy policy only covers our website and privacy practices.
At our discretion, we may change our privacy policy from time to time. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include user information among our assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.
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Easthill Physiotherapy + Acupuncture Clinic has protocols to ensure the utmost safety for our patients, team and community. We have worked hard to protect our public health during this pandemic. Medical masks are mandatory for all staff and patients to keep everyone safe, and we appreciate your commitment.
We continue to follow the guidelines and protective measures indicated by our regulatory boards and governments. Our team has also had extensive training on our new protocols, and we are all 100% committed to ensuring our patients’ safety.
This is the new normal.
All patients and staff will be screened before each visit. Unfortunately, anyone showing signs of respiratory infection will be unable to come into the clinic. We will encourage and book virtual physiotherapy appointments for those that need help but are symptomatic if a client is at greater risk or for anyone who is not comfortable coming into the clinic.
We have the highest standards for hand hygiene and cleaning. All equipment and rooms will be disinfected after each use, frequently touched surfaces will be sterilized, and personal protective equipment will be used in all appropriate situations. Patients and staff will have hand washing stations to ensure proper frequent hand hygiene.
We also understand that it is necessary to reduce the risk of transmission with physical distancing. To do this, we have installed plexiglass barriers, reduced the number of appointments available by spreading them out and designed an optimal patient flow that minimizes contact with other patients and staff before and after appointments. Our team is also committed to practicing these as measures of hand hygiene and physical distancing outside the clinic to be safe when they return to work.
Although it may seem different with the steps we need to take, the Easthill Physiotherapy + Acupuncture team is still the same! We still believe in the same values and are here to provide an extraordinary physiotherapy experience. This is not going to change. Our goal is to keep all of us healthy and happy.
Our fabulous admin team is available to book in-clinic appointments now. Or if you prefer a virtual physiotherapy visit, we can book that too. Please call us at 250-545-2922 to book an appointment or if you would like more information.
Chris Burk + Rob McMillan
Owners, Easthill Physiotherapy